Licensed Resources
To see selected language from a vendor’s license agreement, please follow the link under Vendor. Where possible, HKN uses model licenses as a starting point for each license. Several of our licenses, however, predate these model licenses and will be updated in the coming year.
Resources |
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|---|---|---|---|
| JAMA Journals |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| JAMA Journals | 3% | 0% | 1% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| JAMA Titles | 1.36 | 1.25 | 1.26 |
Customer Service
(800) 262-2350
subscriptions@jamanetwork.com
Resources |
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|---|---|---|---|
| DSM-5 | Psychiatry Online | ||
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| DSM-5 * | -- | 0% | 4.75% |
| Psychiatry Online * | 4% | 0% | 5% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020 Exchange Rates | 2021 Exchange Rates | 2022 Exchange Rates |
|---|---|---|---|
| DSM-5 * | 1.35 | 1.31 | 1.28 |
| Psychiatry Online * | 1.32 | 1.31 | 1.28 |
Technical Support Contact
institutions@psych.org
Resources |
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|---|---|---|---|
| APA PsycArticles | APA PsycBooks | APA PsycInfo | |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| APA PsycArticles | 2-3% | 3% | 3% |
| APA PsycBooks | 2% | 3% | 3% |
| APA PsycInfo | 2-3% | 3% | 3% |
Marika Braschler
Sales Account Manager, Western Region, Publications & Databases
(202) 336-5713
mbraschler@apa.org
Resources |
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|---|---|---|---|
| bmj.com | BMJ Collection | ||
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| BMJ | 3% | 0% | 1% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| bmj.com | 1.37 | 1.26 | 1.25;1.27 |
| BMJ Collection | 1.34 | 1.26 | 1.25 |
BMJ Technical Support
(855) 458-0579
ussupport@bmjgroup.com
Resources |
|||
|---|---|---|---|
| CSA Standards (TechStreet) |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| Clarivate Analytics, TechStreet | -- | -- | -- |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| TechStreet | -- | -- | -- |
TechStreet Subscriptions and Technical Support
(800) 699-9277
techstreet.service@thomsonreuters.com
Resources |
|||
|---|---|---|---|
| Academic Search Complete | APA PsycArticles | APA PsycInfo | DynaMed |
| CINAHL Complete | CINAHL Plus with Full Text | EBSCO Full Text Package | EBSCO eBook Nursing Collection |
| EBSCO eBook Clinical Collection | MEDLINE with Full Text | Natural & Alternative Treatments | Nursing Reference Center |
| Nursing Reference Center Plus | PEMSoft | Sport Discus with Full Text | |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| EBSCO - Bibliographic and Full Text | 3% | 2% | 2% |
| EBSCO - Individual Journals | -- | -- | -- |
| EBSCO - Point of Care Tools | 3% | 0% | 2% |
| EBSCO - eBooks | 3% | 2% | 2% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| Bibliographic; Full Text; Point-of-Care Tools | 1.34 | 1.26 | 1.25 |
| APA PsycArticles; APA PsycInfo | 1.37 | 1.26 | 1.25 |
Technical Support
(800) 758-5995
EBSCO Support Online
As of September 2020, to contact EBSCO Support online you will need to create an EBSCO Connect account.
See https://connect.ebsco.com/s/article/How-do-I-contact-EBSCO-Support?language=en_US for more information on how to request an account.
Resources |
|||
|---|---|---|---|
| Clinical Key | JournalsDirect | ||
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| JournalsDirect * | 6.2% | 5.6% | 3% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020 Exchange Rates | 2021 Exchange Rates | 2022 Exchange Rates |
|---|---|---|---|
| JournalsDirect * | 1.32 | 1.28 | 1.29 |
Science Direct Technical Support
(888) 615-4500
usinfo@elsevier.com
Clinical Support Tools
(877) 857-1047
iestechsupport@elsevier.com
Resources |
|||
|---|---|---|---|
| VisualDx |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| VisualDx | 3% | 2% | 3% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| VisualDx | 1.34 | 1.25 | 1.25 |
Technical Support
(800) 357-7611 option #5
support@logicalimages.com
Resources |
|||
|---|---|---|---|
| AccessMedicine | JAMAevidence | OMMBID | |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| McGraw-Hill | 3-5% | 3% | 3% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| AccessMedicine | 1.37 ; 1.43 | 1.26 | 1.27; 1.28 |
| JAMAevidence | 1.42 ; 1.43 | 1.26 | 1.27 |
| OMMBID | 1.36 | -- | -- |
Technical Support
(888) 307-5974
customersuccess@mheducation.com
Resources |
|||
|---|---|---|---|
| NEJM |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| NEJM | 3.5% | 1.25% | 3% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| NEJM | 1.33 | 1.26 | 1.27 |
Customer Support
(800) 843-6356
nejmcust@mms.org
Resources |
|||
|---|---|---|---|
| OrthoEvidence |
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| OrthoEvidence | 0% | -- | -- |
Customer Support
(289) 337-5717
info@myorthoevidence.com
Resources |
|||
|---|---|---|---|
| Allied and Complementary Medicine (AMED) | APA PsycArticles | APA PsycBooks | APA PsycInfo |
| Bates Visual Guide - with OSCEs | Bates Visual Guide - excluding OSCEs | EMBASE | |
| Evidence-Based Medicine Reviews (EBMR) | Health and Psychosocial Instruments (HaPI) | JBI (Joanna Briggs Institute) | |
| LWW Total Access Collection | Visual Body | ||
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| Ovid - AMED, HaPI, IPA | 2-3% | 2% | 3% |
| Ovid - Bates Visual Guides | 4% | 2% | 2% |
| Ovid - EBMR | 4.5-6% | 0% | 3% |
| Ovid - EMBASE | 3.5% | 3% | 3% |
| Ovid - EMCARE | 3% | 2% | 3% |
| Ovid - LWW | 4.5% | 3% | 4% |
| Ovid - Joanna Briggs Institute (JBI) * | 3% | 3% | 0% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| Bibliographic; Full Text; eBooks | 1.34 | 1.26 | 1.25 |
| JBI (Joanna Briggs Institute) * | 1.33 | 1.33 | 1.28 |
Technical Support
(800) 343-0064 option #2
support@ovid.com
Resources |
|||
|---|---|---|---|
| SAGE Journals |
Vendor Inflation
| Product | 2019 Increase | 2020 Increase | 2021 Increase |
|---|---|---|---|
| SAGE | 0.05% | -- | -- |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2019/20 Exchange Rates | 2020/21 Exchange Rates | 2021/22 Exchange Rates |
|---|---|---|---|
| Individual Journals | 1.34 | -- | -- |
Shane McCarthy
Sales Manager, North America
(805) 410-7478
Shane.McCarthy@sagepub.com
Resources |
|||
|---|---|---|---|
| Springer Journals |
Vendor Inflation
| Product | 2019 Increase | 2020 Increase | 2021 Increase |
|---|---|---|---|
| Springer | 5% | -- | -- |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2019/20 Exchange Rates | 2020/21 Exchange Rates | 2021/22 Exchange Rates |
|---|---|---|---|
| Individual Journals | 1.34 | -- | -- |
Customer Care
(800) 777-4643
americasupport@SpringerNature.com
Resources |
|||
|---|---|---|---|
| Lippincott Procedures | Lippincott Advisor | ||
Vendor Inflation
| Product | 2020 Increase | 2021 Increase | 2022 Increase |
|---|---|---|---|
| Lippincott Procedures | 4% | 2% | 2% |
| Lippincott Advisor | 4% | 2% | 2% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.| Product | 2020/21 Exchange Rates | 2021/22 Exchange Rates | 2022/23 Exchange Rates |
|---|---|---|---|
| Lippincott Nursing Advisor | 1.34 | 1.26 | 1.25 |
| Lippincott Nursing Procedures | 1.34 | 1.26 | 1.25 |
Technical Support
(844) 303-4860
lns-support@wolterskluwer.com