Licensed Resources

To see selected language from a vendor’s license agreement, please follow the link under Vendor. Where possible, HKN uses model licenses as a starting point for each license. Several of our licenses, however, predate these model licenses and will be updated in the coming year.

Resources

JAMA Journals

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
JAMA Journals 1% 2% 1%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Customer Service
(800) 262-2350
subscriptions@jamanetwork.com


View Vendor Agreement

Resources

DSM-5 Psychiatry Online

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
DSM-5 * 5% 3% 3%
Psychiatry Online * 4.75% 3% 3%
* calendar-year subscription

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Technical Support Contact
institutions@psych.org


View Vendor Agreement

Resources

APA PsycArticles APA PsycBooks APA PsycInfo

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
APA PsycArticles 3% 2% 3%
APA PsycBooks 3% 2% 3%
APA PsycInfo 3% 2% 3%
For technical support assistance, see Ovid or EBSCO pages for contact information.  

Marika Braschler
Sales Account Manager, Western Region, Publications & Databases
(202) 336-5713
mbraschler@apa.org


View Vendor Agreement

Resources

bmj.com BMJ Collection

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
BMJ 1% 3% 4%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

BMJ Technical Support
(855) 458-0579
ussupport@bmjgroup.com


View Vendor Agreement

 

Resources

APA PsycArticles APA PsycInfo CINAHL (Complete; Plus with Full Text) Consumer Health Complete
DynaMed EBSCO eBook Nursing Collection EBSCO eBook Clinical Collection
MEDLINE with Full Text Nursing Reference Center Nursing Reference Center Plus Psychology & Behavioral Sciences Collection

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
EBSCO - Bibliographic and Full Text 2% 2% 2%
EBSCO - Individual Journals -- -- --
EBSCO - Point of Care Tools 2% 2% 2%
EBSCO - eBooks 2% 2% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Technical Support
(800) 758-5995

EBSCO Support Online
As of September 2020, to contact EBSCO Support online you will need to create an EBSCO Connect account.
See https://connect.ebsco.com/s/article/How-do-I-contact-EBSCO-Support?language=en_US for more information on how to request an account.


View Vendor Agreement

Resources

JournalsDirect

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
JournalsDirect * 3% 3.9% 3%
* calendar-year subscription

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Science Direct Technical Support
(888) 615-4500
usinfo@elsevier.com

Clinical Support Tools
(877) 857-1047
iestechsupport@elsevier.com


View Vendor Agreement

Resources

VisualDx

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
VisualDx 3% 2% 5%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Technical Support
(800) 357-7611 option #5
support@logicalimages.com


View Vendor Agreement

Resources

AccessMedicine AccessPharmacy JAMAevidence

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
McGraw-Hill 3% 3% 3%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Technical Support
(888) 307-5974
customersuccess@mheducation.com


View Vendor Agreement

Resources

NEJM & NEJM Evidence Bundle

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
NEJM 3% 2.5% 12% (NEJM Evidence bundle)

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Customer Support
(800) 843-6356
nejmcust@mms.org


View Vendor Agreement

Resources

Allied and Complementary Medicine (AMED) APA PsycArticles APA PsycBooks APA PsycInfo
Bates Visual Guide All Modules for LCC EMBASE
Evidence-Based Medicine Reviews (EBMR) Health and Psychosocial Instruments (HaPI) JBI (Joanna Briggs Institute)
LWW Total Access Collection

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
Ovid - AMED, HaPI, IPA 3% 3% 3%
Ovid - Bates Visual Guides 2% 2% 5%
Ovid - EBMR 3% 3% 3 - 14.7%
Ovid - EMBASE 3% 3% 3.5%
Ovid - EMCARE 3% 3% 4%
Ovid - LWW 4% 4% 4%
Ovid - Joanna Briggs Institute (JBI) * 0% 4% 4%
* calendar-year subscription  

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Technical Support
(800) 343-0064 option #2
support@ovid.com


View Vendor Agreement

Resources

Lippincott Procedures Lippincott Advisor

Vendor Inflation

Product 2022 Increase 2023 Increase 2024 Increase
Lippincott Procedures 2% 2% 2%
Lippincott Advisor 2% 2% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.  

Technical Support
(844) 303-4860
lns-support@wolterskluwer.com


View Vendor Agreement