Licensed Resources
To see selected language from a vendor’s license agreement, please follow the link under Vendor. Where possible, HKN uses model licenses as a starting point for each license. Several of our licenses, however, predate these model licenses and will be updated in the coming year.
Resources |
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|---|---|---|---|
| JAMA Journals |
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| JAMA Journals | 2% | 1% | 2% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Customer Service
(800) 262-2350
subscriptions@jamanetwork.com
Resources |
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|---|---|---|---|
| DSM-5 | Psychiatry Online | ||
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| DSM-5 * | 3% | 3% | 4% |
| Psychiatry Online * | 3% | 3% | 4% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Technical Support Contact
institutions@psych.org
Resources |
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|---|---|---|---|
| APA PsycArticles | APA PsycBooks | APA PsycInfo | |
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| APA PsycArticles | 2% | 3% | 3% |
| APA PsycBooks | 2% | 3% | 3% |
| APA PsycInfo | 2% | 3% | 3% |
Tom McGeough
Sales Account Manager, Western Region, Publications & Databases
TMcGeough@apa.org
Resources |
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|---|---|---|---|
| bmj.com | BMJ Collection | ||
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| BMJ | 3% | 4% | 4% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
BMJ Technical Support
(855) 458-0579
ussupport@bmjgroup.com
Resources |
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|---|---|---|---|
| APA PsycArticles | APA PsycInfo | CINAHL (Complete; Plus with Full Text) | Consumer Health Complete |
| DynaMed | EBSCO eBook Nursing Collection | EBSCO eBook Clinical Collection | |
| MEDLINE with Full Text | Nursing Reference Center | Nursing Reference Center Plus | Psychology & Behavioral Sciences Collection |
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| EBSCO - Bibliographic and Full Text | 2% | 2% | 2.75% |
| EBSCO - Point of Care Tools | 2% | 2% | 2.75% |
| EBSCO - eBooks | 2% | 2% | 2.75% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.Technical Support
(800) 758-5995
EBSCO Support Online
As of September 2020, to contact EBSCO Support online you will need to create an EBSCO Connect account.
See https://connect.ebsco.com/s/article/How-do-I-contact-EBSCO-Support?language=en_US for more information on how to request an account.
Resources |
|||
|---|---|---|---|
| JournalsDirect | |||
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| JournalsDirect * | 3.9% | 3% | 3% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Science Direct Technical Support
(888) 615-4500
usinfo@elsevier.com
Clinical Support Tools
(877) 857-1047
iestechsupport@elsevier.com
Resources |
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|---|---|---|---|
| VisualDx |
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| VisualDx | 2% | 5% | 0% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Technical Support
(800) 357-7611 option #5
support@logicalimages.com
Resources |
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|---|---|---|---|
| AccessMedicine | AccessPharmacy | JAMAevidence | |
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| McGraw-Hill | 3% | 3% | 3% - 27.4% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.nbsp;
Technical Support
(888) 307-5974
customersuccess@mheducation.com
Resources |
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|---|---|---|---|
| NEJM & NEJM Evidence Bundle |
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase |
|---|---|---|---|
| NEJM | 2.5% | 12% (NEJM Evidence bundle) | 4% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Customer Support
(800) 843-6356
nejmcust@mms.org
Resources |
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|---|---|---|---|---|
| APA PsycArticles | APA PsycBooks | APA PsycInfo | ||
| Bates Visual Guide All Modules for LCC | EMBASE | EMCARE | ||
| Evidence-Based Medicine Reviews (EBMR) | Health and Psychosocial Instruments (HaPI) | JBI (Joanna Briggs Institute) | ||
| LWW Total Access Collection | ||||
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase | 2026 Increase |
|---|---|---|---|---|
| Ovid - HaPI | 3% | 3% | 2.5% | 2.5% (Year 3 of 3) |
| Ovid - Bates Visual Guides | 2% | 5% | 5% | 5% (Year 3 of 3) |
| Ovid - EBMR | 3% | 3-14.7% | 3; 5% | 3; 5% (Year 3 of 3) |
| Ovid - EMBASE | 3% | 3.5% | 3.5% | 3.5% (Year 3 of 3) |
| Ovid - EMCARE | 3% | 4% | 4% | 4% (Year 3 of 3) |
| Ovid - LWW | 4% | 4% | 4% | 4% (Year 3 of 3) |
| Ovid - Joanna Briggs Institute (JBI) * | 4% | 4% | 3.75% | 3.75% (Year 2 of 3) |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Technical Support
(800) 343-0064 option #2
support@ovid.com
Resources |
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|---|---|---|---|---|
| Lippincott Procedures | Lippincott Advisor | |||
Vendor Inflation
| Product | 2023 Increase | 2024 Increase | 2025 Increase (Year 2 of 3) | 2026 Increase (Year 3 of 3) |
|---|---|---|---|---|
| Lippincott Procedures | 2% | 2% | 2% | 2% |
| Lippincott Advisor | 2% | 2% | 2% | 2% |
Annual Exchange Rates
With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. Rates are available on the Annual FX Rates page.
Technical Support
(844) 303-4860
lns-support@wolterskluwer.com