Renewal Process

Renewal Process

HKN renewals occur on April 01 with the exception of a few journal collections that require HKN to renew on January 01.

Resources

JAMA Journals

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
JAMA Journals 2-3% 3% 0%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
JAMA Titles 1.32 1.36 1.25

Customer Service
(800) 262-2350
subscriptions@jamanetwork.com


View Vendor Agreement

Resources

DSM-5 Psychiatry Online

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
DSM-5 * -- -- 0%
Psychiatry Online * -- 4% 0%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019 Exchange Rates 2020 Exchange Rates 2021 Exchange Rates
DSM-5 * -- 1.35 1.31
Psychiatry Online * 1.34 1.32 1.31
  * calendar-year subscription

Technical Support Contact
institutions@psych.org


View Vendor Agreement

Resources

APA PsycArticles APA PsycBooks APA PsycInfo

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
APA PsycArticles 2% 2-3% 3%
APA PsycBooks 2% 2% 3%
APA PsycInfo 2% 2-3% 3%
For technical support assistance, see Ovid or EBSCO pages for contact information.  

Marika Braschler
Sales Account Manager, Western Region, Publications & Databases
(202) 336-5713
mbraschler@apa.org


View Vendor Agreement

Resources

bmj.com BMJ Collection

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
BMJ 3% 3% 0%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
bmj.com 1.33 1.37 1.26
BMJ Collection 1.33 1.34 1.26

BMJ Technical Support
(855) 458-0579
ussupport@bmjgroup.com


View Vendor Agreement

Resources

CSA Standards (TechStreet)

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Clarivate Analytics, TechStreet -- -- --

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
TechStreet 1.33 -- --

TechStreet Subscriptions and Technical Support
(800) 699-9277
techstreet.service@thomsonreuters.com


View Vendor Agreement

Resources

Academic Search Complete APA PsycArticles APA PsycInfo DynaMed
CINAHL Complete CINAHL Plus with Full Text EBSCO Full Text Package EBSCO eBook Nursing Collection
EBSCO eBook Clinical Collection MEDLINE with Full Text Natural & Alternative Treatments Nursing Reference Center
Nursing Reference Center Plus PEMSoft Sport Discus with Full Text

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
EBSCO - Bibliographic and Full Text 2.5% 2.5% 2%
EBSCO - Individual Journals 4.4% -- --
EBSCO - Point of Care Tools 2.5% 3% 0%
EBSCO - eBooks -- 3% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Bibliographic; Full Text; Point-of-Care Tools 1.34 1.34 1.26
APA PsycArticles; APA PsycInfo -- 1.37 1.26

Technical Support
(800) 758-5995
support@ebsco.com


View Vendor Agreement

Resources

Clinical Key JournalsDirect

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
JournalsDirect * 6.5% 6.2% 5.6%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019 Exchange Rates 2020 Exchange Rates 2021 Exchange Rates
JournalsDirect * 1.34 1.32 1.28
* calendar-year subscription  

Science Direct Technical Support
(888) 615-4500
usinfo@elsevier.com

Clinical Support Tools
(877) 857-1047
iestechsupport@elsevier.com


View Vendor Agreement

Resources

VisualDx

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
VisualDx 3% 3% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
VisualDx 1.33 1.34 1.25
 

Technical Support
(800) 357-7611 option #5
support@logicalimages.com


View Vendor Agreement

Resources

AccessMedicine JAMAevidence OMMBID

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
McGraw-Hill 3-3.2% 3-5% 3%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
AccessMedicine 1.33 1.37 ; 1.43 1.26
JAMAevidence 1.33 1.42 ; 1.43 1.26
OMMBID 1.34 1.36 --

Technical Support
(888) 307-5974
customersuccess@mheducation.com


View Vendor Agreement

Resources

NEJM

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
NEJM 3% 3.5% 1.25%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
NEJM 1.33 1.33 1.26

Customer Support
(800) 843-6356
nejmcust@mms.org


View Vendor Agreement

Resources

OrthoEvidence

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
OrthoEvidence 0% 0% --

Customer Support
(289) 337-5717
info@myorthoevidence.com


View Vendor Agreement

Resources

Allied and Complementary Medicine (AMED) APA PsycArticles APA PsycBooks APA PsycInfo
Bates Visual Guide - with OSCEs Bates Visual Guide - excluding OSCEs EMBASE ERIC
Evidence-Based Medicine Reviews (EBMR) Health and Psychosocial Instruments (HaPI) International Pharmaceutical Abstracts (IPA) JBI (Joanna Briggs Institute)
LWW Total Access Collection Visual Body

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Ovid - AMED, HaPI, IPA 2-3% 2-3% 2%
Ovid - Bates Visual Guides 4% 4% 2%
Ovid - EBMR 8.6% 4.5-6% 0%
Ovid - EMBASE 3.5% 3.5% 3%
Ovid - EMCARE 3% 3% 2%
Ovid - LWW 4.5% 4.5% 3%
Ovid - Joanna Briggs Institute (JBI) * 3% 3% 3%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Bibliographic; Full Text; eBooks 1.34 1.34 1.26
JBI (Joanna Briggs Institute) * -- 1.33 1.33
  * calendar-year subscription  

Technical Support
(800) 343-0064 option #2
support@ovid.com


View Vendor Agreement

Resources

SAGE Journals

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
SAGE 0.05% -- --

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Individual Journals 1.34 -- --

Shane McCarthy
Sales Manager, North America
(805) 410-7478
Shane.McCarthy@sagepub.com


View Vendor Agreement

Resources

Springer Journals

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Springer 5% -- --

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Individual Journals 1.34 -- --
 

Customer Care
(800) 777-4643
americasupport@SpringerNature.com


View Vendor Agreement

Resources

Lippincott Procedures Lippincott Advisor

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Lippincott Procedures - 4% 2%
Lippincott Advisor - 4% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Lippincott Nursing Advisor 1.31 1.34 1.26
Lippincott Nursing Procedures 1.32 1.34 1.26
 

Technical Support
(844) 303-4860
lns-support@wolterskluwer.com


View Vendor Agreement

Renewals (April 01 – March 31)*

The process to renew occurs as early as mid-September as follows:

mid-September Send subscribers renewal reminder with Schedule A & B.
mid-October Send vendors request for renewal pricing.
mid-October – December 23 As renewals arrive, discuss inflation over 2% with Partner Universities, and request/discuss revised pricing with vendors
November 01 – December 15 Receive and enter vendor renewal pricing into HKN system and prepare HKN budget accordingly.
January 02 – January 03 Send renewal notices with vendor inflation rates to subscribers, including Partner Universities.
January 02 – February 27 Receive confirmation/cancellations from subscribers. Includes receiving feedback on vendor renewal pricing. Continue to negotiate renewal pricing for resources that HKN was unable to maintain at a 2% maximum increase.
March 01 – March 31 Advise vendors of cancellations, and negotiate revised renewal pricing if required. Based on outcome, adjust HKN budget accordingly (subscribers fees cannot be adjusted at this point unless fees decrease).

* Note that some renewals occur in January.