Renewal Process
HKN renewals occur on April 1 with the exception of a few resources that require HKN to renew on January 1.
Renewals (April 01 – March 31)*
The process to renew occurs as early as mid-September as follows:
| mid-September | Send subscribers renewal reminder with Schedule A & B. |
|---|---|
| mid-October | Send vendors request for renewal pricing. |
| mid-October – December 23 | As renewals arrive, discuss inflation over 2% with Partner Universities, and request/discuss revised pricing with vendors |
| November 01 – December 15 | Receive and enter vendor renewal pricing into HKN system and prepare HKN budget accordingly. |
| January 02 – January 03 | Send renewal notices with vendor inflation rates to subscribers, including Partner Universities. |
| January 02 – February 27 | Receive confirmation/cancellations from subscribers. Includes receiving feedback on vendor renewal pricing. Continue to negotiate renewal pricing for resources that HKN was unable to maintain at a 2% maximum increase. |
| March 01 – March 31 | Advise vendors of cancellations, and negotiate revised renewal pricing if required. Based on outcome, adjust HKN budget accordingly (subscribers fees cannot be adjusted at this point unless fees decrease). |
* Note that some renewals occur in January.