About

Mission

To deliver quality health information resources cost-effectively and efficiently to health practitioners, researchers, policy makers, and post-secondary institutions.

Our Principles

  • HKN is cost recovery.
  • Pricing is fair and consistent across all subscriber sites.
  • Subscribers benefit from group purchase discounts, and do not pay more than they would pay if they licensed outside the HKN group purchase.
  • New subscribers are not be added to the disadvantage of existing subscribers.

Resources

JAMA Journals

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
JAMA Journals 2-3% 3% 0%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
JAMA Titles 1.32 1.36 1.25

Customer Service
(800) 262-2350
subscriptions@jamanetwork.com


View Vendor Agreement

Resources

DSM-5 Psychiatry Online

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
DSM-5 * -- -- 0%
Psychiatry Online * -- 4% 0%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019 Exchange Rates 2020 Exchange Rates 2021 Exchange Rates
DSM-5 * -- 1.35 1.31
Psychiatry Online * 1.34 1.32 1.31
  * calendar-year subscription

Technical Support Contact
institutions@psych.org


View Vendor Agreement

Resources

APA PsycArticles APA PsycBooks APA PsycInfo

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
APA PsycArticles 2% 2-3% 3%
APA PsycBooks 2% 2% 3%
APA PsycInfo 2% 2-3% 3%
For technical support assistance, see Ovid or EBSCO pages for contact information.  

Marika Braschler
Sales Account Manager, Western Region, Publications & Databases
(202) 336-5713
mbraschler@apa.org


View Vendor Agreement

Resources

bmj.com BMJ Collection

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
BMJ 3% 3% 0%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
bmj.com 1.33 1.37 1.26
BMJ Collection 1.33 1.34 1.26

BMJ Technical Support
(855) 458-0579
ussupport@bmjgroup.com


View Vendor Agreement

Resources

CSA Standards (TechStreet)

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Clarivate Analytics, TechStreet -- -- --

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
TechStreet 1.33 -- --

TechStreet Subscriptions and Technical Support
(800) 699-9277
techstreet.service@thomsonreuters.com


View Vendor Agreement

Resources

Academic Search Complete APA PsycArticles APA PsycInfo DynaMed
CINAHL Complete CINAHL Plus with Full Text EBSCO Full Text Package EBSCO eBook Nursing Collection
EBSCO eBook Clinical Collection MEDLINE with Full Text Natural & Alternative Treatments Nursing Reference Center
Nursing Reference Center Plus PEMSoft Sport Discus with Full Text

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
EBSCO - Bibliographic and Full Text 2.5% 2.5% 2%
EBSCO - Individual Journals 4.4% -- --
EBSCO - Point of Care Tools 2.5% 3% 0%
EBSCO - eBooks -- 3% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Bibliographic; Full Text; Point-of-Care Tools 1.34 1.34 1.26
APA PsycArticles; APA PsycInfo -- 1.37 1.26

Technical Support
(800) 758-5995
support@ebsco.com


View Vendor Agreement

Resources

Clinical Key JournalsDirect

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
JournalsDirect * 6.5% 6.2% 5.6%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019 Exchange Rates 2020 Exchange Rates 2021 Exchange Rates
JournalsDirect * 1.34 1.32 1.28
* calendar-year subscription  

Science Direct Technical Support
(888) 615-4500
usinfo@elsevier.com

Clinical Support Tools
(877) 857-1047
iestechsupport@elsevier.com


View Vendor Agreement

Resources

VisualDx

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
VisualDx 3% 3% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
VisualDx 1.33 1.34 1.25
 

Technical Support
(800) 357-7611 option #5
support@logicalimages.com


View Vendor Agreement

Resources

AccessMedicine JAMAevidence OMMBID

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
McGraw-Hill 3-3.2% 3-5% 3%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
AccessMedicine 1.33 1.37 ; 1.43 1.26
JAMAevidence 1.33 1.42 ; 1.43 1.26
OMMBID 1.34 1.36 --

Technical Support
(888) 307-5974
customersuccess@mheducation.com


View Vendor Agreement

Resources

NEJM

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
NEJM 3% 3.5% 1.25%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
NEJM 1.33 1.33 1.26

Customer Support
(800) 843-6356
nejmcust@mms.org


View Vendor Agreement

Resources

OrthoEvidence

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
OrthoEvidence 0% 0% --

Customer Support
(289) 337-5717
info@myorthoevidence.com


View Vendor Agreement

Resources

Allied and Complementary Medicine (AMED) APA PsycArticles APA PsycBooks APA PsycInfo
Bates Visual Guide - with OSCEs Bates Visual Guide - excluding OSCEs EMBASE ERIC
Evidence-Based Medicine Reviews (EBMR) Health and Psychosocial Instruments (HaPI) International Pharmaceutical Abstracts (IPA) JBI (Joanna Briggs Institute)
LWW Total Access Collection Visual Body

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Ovid - AMED, HaPI, IPA 2-3% 2-3% 2%
Ovid - Bates Visual Guides 4% 4% 2%
Ovid - EBMR 8.6% 4.5-6% 0%
Ovid - EMBASE 3.5% 3.5% 3%
Ovid - EMCARE 3% 3% 2%
Ovid - LWW 4.5% 4.5% 3%
Ovid - Joanna Briggs Institute (JBI) * 3% 3% 3%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Bibliographic; Full Text; eBooks 1.34 1.34 1.26
JBI (Joanna Briggs Institute) * -- 1.33 1.33
  * calendar-year subscription  

Technical Support
(800) 343-0064 option #2
support@ovid.com


View Vendor Agreement

Resources

SAGE Journals

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
SAGE 0.05% -- --

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Individual Journals 1.34 -- --

Shane McCarthy
Sales Manager, North America
(805) 410-7478
Shane.McCarthy@sagepub.com


View Vendor Agreement

Resources

Springer Journals

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Springer 5% -- --

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Individual Journals 1.34 -- --
 

Customer Care
(800) 777-4643
americasupport@SpringerNature.com


View Vendor Agreement

Resources

Lippincott Procedures Lippincott Advisor

Vendor Inflation

Product 2019 Increase 2020 Increase 2021 Increase
Lippincott Procedures - 4% 2%
Lippincott Advisor - 4% 2%

Annual Exchange Rates

With the exception of Canadian publishers, HKN is invoiced exclusively in USD. To decrease the risk of fluctuating exchange risks to either party, HKN provides quotes in USD and then invoices in CAD based on the exchange rate that was used to pay the vendor invoice. These rates are provided to our subscribers when they are invoiced.
Product 2019/20 Exchange Rates 2020/21 Exchange Rates 2021/22 Exchange Rates
Lippincott Nursing Advisor 1.31 1.34 1.26
Lippincott Nursing Procedures 1.32 1.34 1.26
 

Technical Support
(844) 303-4860
lns-support@wolterskluwer.com


View Vendor Agreement

Values

We value the health of Canadians. We believe that equitable access to quality health information will increase research capacity, improve the health of Canadians, and save lives.

We value fairness and transparency in our business model and believe that all our subscribers must benefit from group purchase discounts.

We value the transfer of knowledge and believe this is achievable through universal access to current health research and evidence.

 

Business Model

Licensing resources is complex. Publishers’ non-transparent and often arbitrary pricing models make it challenging to negotiate in good faith. Our model is simple. We are a health information consortium operated by the University of Alberta and the University of Calgary to deliver health information resources to practitioners, researchers, policy makers and post-secondary institutions in Canada’s Prairie Provinces. We extend the two universities’ license agreements to organizations to allow our subscribers to benefit from the licensing and collections expertise of our Partner Universities who help us navigate complex vendor relationships, and bring affordable, quality licensed health information to Canada’s Prairie health libraries and health care practitioners.

No membership fees

HKN is subscriber-based.

Opt in/out

Subscribers only pay for the resources they need. No core package is required.

Cost recovery

In lieu of membership fees, HKN recovers its costs through a portion of the discounts it receives from vendors. This model allows subscribers to license resources at a discounted rate while not paying additional fees.

Transparency

HKN recovers the costs of operations to the Partner University libraries by applying a portion of its vendor discounts to its operational budget. The remaining discounts are applied to the subscribers’ subscription fees. Subscribers do not receive additional administrative or membership fees for HKN’s services.

An analysis of costs is done annually through an internal audit to determine HKN’s operational budget. The risks of operating HKN are borne by the Partner institutions and shared equally between them.

To minimize foreign exchange rate risks while accounting for non-recoverable GST fees, costs are presented in CAD at par. This allows subscribers to track annual vendor inflation and foreign exchange rate fluctuations. These risks are shared with the subscribers (including the Partner institutions).

Return on Investment

Return on Investment (ROI) can be found in one of HKN’s most important principles: “Subscribers benefit from group purchase discounts, and do not pay more than they would pay if they licensed outside the HKN group purchase.” This principle translates into two key cost savings:

  • No fees: No administrative or subscriber fees because HKN recovers its costs from a portion of the discounts it receives.
  • Consortia discounts: There must always be a consortia discount for HKN to license a resource on behalf of its subscribers. These discounts (ranging from 10% – 60%) are applied to all subscribers’ fees.

 

Furthermore, subscribers benefit from:

  • Cost avoidance: Subscribers do not pay internal resources to do the complex and time-consuming work of licensing e-resources. (see Best Practices)
  • Shared Expertise: HKN is a partnership of Alberta’s two largest universities. This partnership allows HKN to have access to the licensing and content expertise of every health sciences and allied health librarian at each university as well as the universities’ accounting and senior administrative staff expertise. This translates into significant financial savings through access to this expertise.