After 3 years in operation, HKN gets its first large-scale subscriber. David Thompson Health Region becomes the first regional health authority (RHA) in Alberta to become an HKN subscriber in March 1997. Prior to this, subscribers to HKN only included individual hospitals and departments throughout the province of Alberta, such as the Royal Alexandra Hospital and Calgary Health Services. These departments paid for their subscriptions directly out of their budgets as this was over a decade before the Government of Alberta regionalized its provincial health authorities into Alberta Health Services. David Thompson Health Region paved the way for other RHAs to sign on in the years that followed, such as the Calgary Regional Health Authority and Regina Health District in 1999.